Frequently Asked Questions

Well, to start, when you first log in you will have the opportunity to go through our interactive walk-through guide. This walks you through each step of creating your first report and explains what each piece does. Then, if you need more help, we're here! Just click the '?' icon on any page and send us a message, or follow the link to sign up for a free 15 minute 1:1 virtual session with one of our team. We'll answer any of your questions and get you on your way to making the most of easyReportPRO!

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Yes, but like any new system there is a learning curve. If you just use the easyReportPRO Library as is, you can be writing reports within minutes of going through our new interactive walk-through guide. If however you want to customize the resources to make them your own, then it will take a bit more time and there are some other things you will need to learn. But remember, if you need help, we're here for you. We have a growing library of support within the system, but if that doesn't answer your question or you just need a bit more help, send us a message or sign up for a free session and we'll answer all your questions!

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Yes. easyReportPRO uses SSL to encrypt all website traffic and information. In addition, all passwords are secured using a HASH method, which is a one-way encryption, making it virtually impossible for anyone to get your password.

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We do not give access to any standardized assessment protocols, manuals, or stimulus books so as not to infringe on any copyrighted information from assessment creators. All information available within easyReportPRO is personally written by, and the copyright ownership of, the author. When you share with easyReportPRO as a contributor, you are attesting that you have rights to the material, and you allow the information to be used and modified. All private content you create is yours and is not shared.

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You get complete, unlimited use of the system! Create as many reports as you like, use our resources, create your own resources…everything!

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We can’t say for sure, other than a lot! Different people take different amounts of time to write their reports. But to give you an example, with easyReportPRO we can create a nearly 7-page report, complete with a CELF-5, ROW-PVT 4, EOW-PVT 4 write-up, as well as recommendations in 90 seconds! You then need to take that and add your expert details in places like behavioral observations and diagnostic impressions, but we get you to that point as quickly as possible!

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Sure thing. When we add or update our resources (that are always auto-populated for demographics and auto-matched for scores) in the easyReportPRO library you automatically have access to them. Resources in your own library are not shared with anyone unless you give them access through the SHARE feature.

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While your information is encrypted and secure, easyReportPRO does not collect any identifiable information about your clients, and therefore the use of easyReportPRO falls outside of HIPAA requirements. With just the first name and gender, we generate your report. You then copy and paste it to your local computer to add in all identifiable information. Please see our Terms and Conditions Section 5.2 for further details.

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No! During your trial and during any paid subscription you have unlimited use to create as many reports as you need with no additional fees.

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If you are like us, you hate when you get that charge for something you haven’t been using. While we hope you’ll continue to use easyReportPRO, if you stop, you’ll never worry about getting an unwanted charge.

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Nothing. When your subscription runs out, your account stays there ready for your return, along with all your resources and reports. Let’s say your subscription runs out in June, but you are off for the summer and don’t want to pay for the system until September. No problem. When you are ready, just log back in and you will be prompted to purchase another subscription. Do that, and you’re up and running like you never left!

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You save a lot of money when purchasing our multi-month plans. For additional savings, we also offer discounts to companies or school districts who have large groups of clinicians using the system.

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Yes! We take your private information seriously, so we don't even ask for your credit card information. All payments go through Stripe, so our systems never even see your payment data!

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No. We offer a minimum of a 30 day free trial, and multiple options for purchasing subscriptions, so once you sign up, we hope you are here to stay! And don't worry about unwanted charges, we do not set up auto-renew so you never get charged unless you personally buy more time with us.

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Absolutely! While easyReportPRO has hundreds of expertly created resources that can be used as is, the system is designed to be fully customizable to your needs! And you don’t have to create the resources from scratch. Just copy ours, and then edit the text to make it your own. Integrating your own verbiage along with our custom auto-populate and auto-match tools, your reports will sound just like they always have, without worrying about any demographic or scoring mistakes!

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No, your account on easyReportPRO is yours and yours alone. Your reports and resources are completely private. That said, we do have an option to share resources with other users, but only if you want to.

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Your reports are available to you until you delete them. Once you have the report on your own system, it’s up to you if you want to leave it on ours, or just delete it.

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Absolutely! Your reports are yours. Once created you can view and copy/paste the full report or individual sections as often as needed. Forgot a section, just add it and then grab either that one piece, or the full report again!

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Yup! easyReportPRO has a CREATE tool so you can enter in your own reports with your verbiage. We give you the format for any scores such as index, standarized, scaled and T-scores and descriptions for assessments. You can develop checklists with bulk entry and quickly create paragraphs and even the tables you want in your reports. Use the auto-populate codes from a drop-down box and creating data-optimized resources is easy.

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YES! easyReportPRO is fully customizable. The more you customize, the more up-front time will be involved in getting the system ready for you, but once you’ve done it once, your reports can be created error-free in minutes! Imagine having an arena evaluation where you just have to send the write-up for a CELF-5, and you are finished in 60 seconds! With easyReportPRO, it can happen!

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